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  • DUE TO THE HIGH SEASON, PACKAGING COMPANIES MAY INCUR DELAYS IN DELIVERIES

  • FOR THIS REASON, SHIPMENTS MAY EXPERIENCE DELAYS, WHICH ARE OUT OF OUR CONTROL

  • THUS WE RECOMMEND THAT YOU PLAN YOUR PURCHASES AND TAKE THIS CIRCUMSTANCE INTO ACCOUNT

  • OUR SUGGESTION: EARLY YOUR ORDERS FOR THIS CHRISTMAS CAMPAIGN

Shipping Policy

The prices shown here are for informational purposes.

The final shipping cost is calculated at checkout, because at certain times of the year, transportation companies apply fuel surcharges beyond our control, so these prices should be taken as a reference.

ORDERS RETURNED BY THE CARRIER - IMPORTANT

It is the customer's responsibility to correctly fill out the contact information in the checkout form (address, zip code, telephone number, email) to facilitate the work of the delivery staff.

The carrier will make 2 attempts to deliver the packages.

If both are unsuccessful, the package will be returned to origin.

The returned package will be resent to the customer, after verification of the shipping data to prevent this situation from being repeated.

The costs of this reshipment are the responsibility of the customer.Once payment has been made, the package will be sent to the recipient.

Mommy's Soaps & Candles is not responsible for these situations and will not assume any cost of resending packages not delivered for these reasons, returns or refunds are NOT accepted.

Estimated shipping costs are:

Mainland Spain

 

 

Weight/Condition

Transit time

Price

 

Standard

0kg–1kg

2 to 5 business days

€4.50 EUR

 

Standard

1kg–2kg

2 to 5 business days

€5.30 EUR

 

Standard

2kg–3kg

2 to 5 business days

€5.90 EUR

 

Standard

3kg–10kg

2 to 5 business days

€6.50 EUR

 

 

 

 

Balearic Islands, Ceuta & Melilla

 

 

 

Weight/Condition

Transit time

Price

 

 

Standard

0kg–1kg

2 to 5 business days

€5.50 EUR

 

Standard

1kg–2kg

2 to 5 business days

€5.90 EUR

 

Standard

2kg–3kg

2 to 5 business days

€6.50 EUR

 

Standard

3kg–4kg

2 to 5 business days

€6.90 EUR

 

 

 

Portugal (Peninsular)

 

 

 

Weight/Condition

Transit time

Price

 

International Standard

0g–1000g

4 to 10 business days

€6.50 EUR

 

International Standard

1000g–2000g

4 to 10 business days

€7.30 EUR

 

International Standard

2000g–3000g

4 to 10 business days

€7.90 EUR

 

 

 

UE Zona 0 (est. 6 to 10 working days)

Denmark, France, Germany, Italy

 

 

 

Weight/Condition

Price

 

Light Internacional (6/10 Working Days)

1.5kg–2kg

€12.35 EUR

 

Light Internacional (6/10 Working days)

0kg–0.5kg

€7.85 EUR

 

Light Internacional (6/10 Working days)

1kg–1.5kg

€9.95 EUR

 

Light Internacional (6/10 working Days)

0.5kg–1kg

€8.90 EUR

 

 

 

UE Zona 1 (est. 6 to 10 working days)

Belgium, Netherlands

 

 

Weight/Condition

Price

 

Light Internacional (6/10 Working days)

0g–500g

€7.70 EUR

 

Light Internacional (6/10 Working days)

500g–1000g

€10.80 EUR

 

Light Internacional (6/10 Working days)

1000g–1500g

€13.90 EUR

 

Light Internacional (6/10 Working days)

1500g–2000g

€17.00 EUR

 

 

 

UE Zona 2 (est. 6 to 10 working days)

Austria, Greece, Ireland, Sweden, Luxembourg, Norway

 

 

 

Weight/Condition

Price

 

Light Internacional (6/10 Working days)

0g–500g

€9.90 EUR

 

Light Internacional (6/10 Working days)

500g–1000g

€14.90 EUR

 

Light Internacional (6/10 Working days)

1000g–1500g

€19.70 EUR

 

Light Internacional (6/10 Working days)

1500g–2000g

€22.90 EUR

 

 

 

UE Zona 3 (est. 6 to 10 working days)

Czech Republic, Finland, Hungary, Poland

 

 

sort ascending by

Rate name

Weight/Condition

Price

 

Light Internacional (6/10 Working days)

0g–500g

€13.40 EUR

 

Light Internacional (6/10 Working days)

500g - 1000g

€21.50 EUR

 

Light Internacional (6/10 Working days)

1000g–1500g

€29.25 EUR

 

Light Internacional (6/10 Working days)

1500g–2000g

€34.15 EUR

Use: Delivery times may vary and are not guaranteed during force majeure situations, for example, natural disasters, pandemics, war, customs processes, etc.

 

Shipping to the Canary Islands, contact us by email info@mommyssoaps.com

 

Shipping restrictions

It is your responsibility to know your country's specific import restrictions. If your package is refused or destroyed, Mommy's Soaps will not be able to refund your order or offer a replacement free of charge.

Italy has import laws that do not allow the import of cosmetics or soap making supplies, if you buy from there, make sure you can receive the products. If these are returned by customs under normal conditions, we will refund the purchase amount, excluding shipping costs.

We cannot ship to Greece because the country requires special FDA documentation and inspections that are beyond our international shipping capabilities.


We cannot ship to Russia or Crimea due to import regulations.


Shipments to Serbia require a business license for invoices over US$200.


We only ship to countries in the EU orbit.

We do not ship to embargoed or sanctioned countries.